Policy

Welcome! Thank you for your interest in Hairdrobe . My name is Stephanie (Master Licensed Cosmetologist) Hairdrobe specializes in soft natural looks. Healthy hair, extensions, cut, color, custom wig units & more. Hairdrobe strives to enhance your beauty and ensure that you have the OPTION to wear your natural hair or extensions working with ALL hair types. 

ALL SERVICES INCLUDE A DEEP CLEANSE SHAMPOO & CONDITIONING TREATMENT (outside of curl only, and consultations)

Salon Policy

1. DEPOSITS ARE NON REFUNDABLE & NON TRANSFERABLE ( if you book & want to CHANGE your appointment it must be done 48 hours in advance or you will loose your deposit) absolutely no refunds once you leave the salon. 

2. YOU CAN ONLY CANCEL YOUR APPOINTMENT VIA THIS SITE OR BY TEXTING 216-309-6651

3. NO 3RD PARTY OR CHILDREN ( NO ADDITIONAL PEOPLE THAT ARE NOT BEING SERVICED) 

4. YOU APPOINTMENT WILL BE CANCELLED IF YOU ARE MORE THAN 15 MINUTES LATE. NOCALL NO SHOWS WILL BE SUBJECT TO YOUR CARD ON FILE BEING CHARGED %100 OF THE SERVICE.

5. SELECT ALL SERVICES THAT YOU WILL NEED ( if you are getting additional services( install removal, color,CUT, etc) please make sure you select that add on so that we can ensure that appointment times won't clash. WHEN SELECTING INSTALLINCLUDING HAIR PLEASE BE SURE TO SELECT DESIRED HAIR TYPE & LENGTHS

6. COLOR SERVICE ON HAIRDROBE EXTENTIONS ONLY. COLOR MUST BE DONE 3-4 working days( Tuesday-Saturday) prior to scheduled appointment. Text 216-309-6651 to send picture of desired color. BLACK COLOR CAN BE DONE SAME DAY

7. Hair must be paid for in full before performing any color service on Hairdrobe Extensions

8. PLEASE SET ASIDE 2-5 HOURS FOR SERVICE

9. CASH ONLY IS ACCEPTED AFTER ONLINE DEPOSIT

10. PLEASE BE SURE TO CONFIRM DATE & TIME IS CORRECT PRIOR TO SUBMITTING YOURAPPOINTMENT ( deposits are non refundable)

11. PLEASE CHECK YOUR EMAIL AFTER BOOKING YOU WILL RECEIVE A CONFIRMATION EMAILTHAT INCLUDES THE SALON ADDRESS PLEASE READ CAREFULLY 

12. DEPOSIT IS APPLIED TO YOUR SERVICE

Cancellations
Please cancel through booking app or text 216-309-6651

Hair Extension Recommendations
TEXT 216-309-6651 FOR HAIR EXTENSIONS RECOMMENDATION IF YOU ARE NOT PURCHASING HAIR FROM US SO THAT YOU CAN ACHIEVE YOUR DESIRED LOOK 

Terms & Conditions

1. All purchases are final.
2. There are no refunds or exchanges.
3. Please allow 5-7 business days for processing and shipping.